info@superstaff.com

info@superstaff.com

The Great Resignation

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

An Inside Look at How an Outsourced Multilingual Support Team Handles Customer Service
Picture this: a customer urgently needs help, but the conversation stalls due to a language barrier. Instead of getting quick support, they’re caught in a frustrating loop of misunderstood requests and unclear responses. This ...
A Deep Dive into Service Level Agreements (SLAs) and Why They Matter in BPO Contracts
Imagine a business partnership without clearly defined expectations — conflicts would arise, trust would break, and productivity would suffer. Thankfully, there is a way for companies to set and align expectations as early as ...
Why Exchange Rates Matter When Choosing a BPO Provider
Exchange rates are the silent yet powerful variable in the success of any outsourcing partnership. What seems like a cost-effective BPO deal today can become a financial burden tomorrow if currency fluctuations aren't part ...

8April 2022

Where To Find and How To Recruit Untapped Workforce Amid ‘The Great Resignation’

Jaymee Cichon2024-08-08T16:28:21+08:00Recruitment Process Outsourcing, The Great Resignation|

Where have all America’s talents gone? They might be hidden in plain sight, waiting for the right employers and ...

1April 2022

State of the US Labor Market in 10 Powerful Q1 Statistics

SuperStaff Editorial Board2024-03-13T16:24:54+08:00Outsourcing Strategies, The Great Resignation|

One of the most significant challenges facing businesses today is “The Great Resignation,” a phenomenon where mass resignations and ...

30March 2022

Top 5 Ways the Women Workforce Can Help Rebuild Your Company Amid ‘The Great Resignation’

Athena Yenko2023-05-24T00:11:16+08:00The Great Resignation, Outsourcing Strategies|

Challenges are still on the horizon as businesses take their first steps toward financial and economic recovery. Nobody can ...

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