Hannah Krisha Tongco

About Hannah Krisha Tongco

As a Psychology graduate, Hannah is passionate about people-first content that appeals to the audience’s thoughts and emotions. She keeps up with the latest workplace trends, developments in AI, the Metaverse, and other technological disruptions that may shape the future of the BPO industry.

From Vision to Execution: How to Create a Customer Experience Strategy That Drives Growth

Customer experience isn’t just a buzzword—it’s a proven driver ...

By Hannah Krisha Tongco|2025-08-15T17:56:35+08:00August 15th, 2025|Customer Experience, Insider Insights|Comments Off

South Korean Exports on the Rise: How Offshoring Enables Scalability for SK Companies

South Korean exports are surging once again, driven by ...

By Hannah Krisha Tongco|2025-08-06T17:22:21+08:00August 6th, 2025|Outsourcing Strategies|Comments Off

Mastering the Morning: How Outsourcing Protects a Leader’s Most Valuable 2 Hours

Research shows the most successful leaders protect their mornings ...

By Hannah Krisha Tongco|2025-07-30T14:20:12+08:00July 30th, 2025|Ahead of the Curve Trends|Comments Off

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