info@superstaff.com

info@superstaff.com

Business Process Outsourcing

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Rising Labor Costs in 2025: Why Businesses in $15/Hour Cities Are Turning to Outsourcing Solutions
2025 will send shockwaves to businesses across the U.S. as several states and cities raise their minimum wage to $15/hour. While this is a hard-fought victory for workers, it will also create a massive ...
Driver Retention and Support: Addressing 2025 Workforce Shortages in the Dispatching Industry
Workforce shortages in the dispatching industry are hitting critical levels, making driver retention more vital than ever. With rising demand and ongoing labor shortages, dispatching companies face significant challenges in maintaining a reliable driver ...
Building a Lasting Team: How a BPO Nurtures Employee Growth for Client Success
Client satisfaction alone is no longer enough to stay ahead. Today’s most successful BPOs understand that a motivated, well-trained workforce is the foundation for meeting evolving client needs and driving business outcomes. Investing in ...

27March 2024

Amid the Softening Demand for Consulting Services, Outsourcing Project Management Support Team Gives You a Competitive Edge

SuperStaff Editorial Board2024-10-08T19:14:18+08:00Industry Insights, Business Process Outsourcing|

The first quarter of 2024 has been challenging for businesses in the consulting services industry. As inflationary pressures squeeze ...

25March 2024

Global Workforce Trends in 2024: Implications for the Outsourcing Industry

Ann Gelli Tolentino2024-10-08T19:16:57+08:00Business Process Outsourcing|

With the global workforce experiencing rapid transformations since 2023, the outsourcing industry is undergoing a transformative revolution. In a ...

22March 2024

Winning the Luxury vs. Boutique Hotel Battle By Outsourcing to a Call Center in the Philippines

Jaymee Cichon2024-10-08T19:18:30+08:00Industry Insights, Business Process Outsourcing, Outsourced Call Center Services, Philippine Call Centers|

The hospitality industry was at a standstill during the global COVID-19 crisis, with hotel chains worldwide limiting guest bookings ...

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