info@superstaff.com

info@superstaff.com

Business Process Outsourcing

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Rising Labor Costs in 2025: Why Businesses in $15/Hour Cities Are Turning to Outsourcing Solutions
2025 will send shockwaves to businesses across the U.S. as several states and cities raise their minimum wage to $15/hour. While this is a hard-fought victory for workers, it will also create a massive ...
Driver Retention and Support: Addressing 2025 Workforce Shortages in the Dispatching Industry
Workforce shortages in the dispatching industry are hitting critical levels, making driver retention more vital than ever. With rising demand and ongoing labor shortages, dispatching companies face significant challenges in maintaining a reliable driver ...
Building a Lasting Team: How a BPO Nurtures Employee Growth for Client Success
Client satisfaction alone is no longer enough to stay ahead. Today’s most successful BPOs understand that a motivated, well-trained workforce is the foundation for meeting evolving client needs and driving business outcomes. Investing in ...

13June 2023

5 Ways Data Science Specialists Outsourcing Can Help You Navigate Economic Headwinds

Jaymee Cichon2024-07-13T03:22:13+08:00Data Science and Analytics, Business Process Outsourcing, Offshoring|

While economists' views on the timing and extent of a looming recession differ, there is a broad consensus that ...

2June 2023

Navigating the North Dakota Talent Crunch: 5 In-Demand Jobs That Philippines Outsourcing Can Fill

Jaymee Cichon2024-10-08T19:45:32+08:00Business Process Outsourcing, Expert Insights, Outsourced Call Center Services, Philippine Call Centers|

While the pandemic may be behind us, its lingering impact on the labor market still hounds the country. The ...

28April 2023

Signs You Need To Outsource After-Hour Calls to BPO Customer Support Representatives

Jaymee Cichon2024-07-13T03:30:41+08:00Outsourced Call Center Services, Business Process Outsourcing, Outsourced Customer Service, Outsourcing Strategies, Outsourcing Trends|

Consumers nowadays prefer on-demand availability, especially from customer service hotlines. They expect customer support to attend to them 24/7. ...

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