info@superstaff.com

info@superstaff.com

Industry Insights

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Rising Labor Costs in 2025: Why Businesses in $15/Hour Cities Are Turning to Outsourcing Solutions
2025 will send shockwaves to businesses across the U.S. as several states and cities raise their minimum wage to $15/hour. While this is a hard-fought victory for workers, it will also create a massive ...
Driver Retention and Support: Addressing 2025 Workforce Shortages in the Dispatching Industry
Workforce shortages in the dispatching industry are hitting critical levels, making driver retention more vital than ever. With rising demand and ongoing labor shortages, dispatching companies face significant challenges in maintaining a reliable driver ...
Building a Lasting Team: How a BPO Nurtures Employee Growth for Client Success
Client satisfaction alone is no longer enough to stay ahead. Today’s most successful BPOs understand that a motivated, well-trained workforce is the foundation for meeting evolving client needs and driving business outcomes. Investing in ...

5January 2024

What’s In It for the Logistics Industry in 2024?

SuperStaff Editorial Board2024-10-08T19:22:13+08:00Logistics Solutions, Industry Insights|

The social, economic, and political upheavals have caused tectonic shifts in how we do business, and the logistics industry ...

20December 2023

What’s Next for the Medical Industry: Trends Shaping the Future of Healthcare BPO Outsourcing in 2024

SuperStaff Editorial Board2024-07-13T01:36:50+08:00Industry Insights, Business Process Outsourcing, Specialty Healthcare Outsourcing|

The sudden onset of the COVID-19 crisis transformed the healthcare ecosystem as we know it. Over three years later, ...

18December 2023

Building Customer Loyalty in 2024: The Crucial Role of Customer Service in Subscription-Based Products

Jaymee Cichon2024-07-29T15:58:20+08:00Industry Insights, Outsourced Call Center Services, Outsourced Customer Service|

In April 2023, Twitter's CEO Elon Musk transformed the social networking site's "blue check" from a badge for VIP ...

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