info@superstaff.com

info@superstaff.com

Outsourcing Strategies

At SuperStaff, our veteran team of onshore & offshore outsourcing professionals contribute to our blog which aims to bring first hand insight to those in search of answers.

Why ‘Human’ Customer Service Still Wins: The Case for People-First Outsourcing
AI has revolutionized customer service, making interactions faster and more efficient. Despite all the advancements, one thing remains unchanged: customers still prefer human customer service when they need support. No matter how sophisticated AI ...
Wage Pressures and Outsourcing: How Smart Businesses Navigate Rising Labor Costs
Rising labor costs are squeezing businesses, making balancing competitive wages with profitability harder. In several industries, wages are climbing faster than inflation, forcing business owners like you to rethink workforce strategies. To set an ...
How Outsourcing Customer Support and Back Office Functions Transforms Technical Dispatching Firms
In industries like telecommunications, utilities, and field services, technical dispatching firms are the unsung heroes behind smooth operations. They ensure technicians are dispatched swiftly, services are delivered on time, and customer requests are addressed ...

1March 2024

Specialty Healthcare Call Center Outsourcing to the Philippines: 10 Non-Clinical Roles That Help Improve Patient Experience

SuperStaff Editorial Board2024-07-18T15:27:23+08:00Offshoring, Outsourced Call Center Services, Outsourcing Strategies, Philippine Call Centers|

Today’s healthcare providers are rightfully concerned about patient experience, seeking to provide the best possible care for those who ...

28February 2024

E-commerce Logistics: Outsourcing Solutions for Efficient Order Fulfillment

Ann Gelli Tolentino2024-07-12T02:04:18+08:00E-commerce Outsourcing, Logistics Solutions, Outsourcing Strategies|

The success of an e-commerce business hinges on the ability to entice customers and fulfill their orders promptly and ...

12February 2024

A Guide to Fintech Outsourcing: 7 Back-Office Support Solutions You Can Utilize To Accelerate Your Fintech Projects

SuperStaff Editorial Board2024-10-08T22:05:29+08:00Back Office Support, Business Process Outsourcing, Industry Knowledge, Outsourced Accounting and Bookkeeping, Outsourcing Strategies|

The fintech industry has grown immensely in recent years, fueling rising demand and expectations. Even in the post-COVID landscape, ...

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